Intelligent automation (IA) combines robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI), analytics, optical character recognition (OCR), intelligent character recognition (ICR) and process mining to create end-to-end business processes that think, learn and adapt on their own. Intelligent automation is sometimes referred to as intelligent process automation (IPA) and hyper-automation.
What is the benefits of IA?
Intelligent Automation spans the entire automation journey—discovery, automation, optimization—automating any front- or back-office business process, and orchestrating work across combined human-bot teams. Therefore, increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks.